Receiving, quarantine & counts
Most of a warehouse worker's day is picking and packing. The rest happens on the same phone: counting a delivery at the dock, photographing what arrived damaged, walking the day's cycle count, and checking the pick problems the office is working on. This section covers those four jobs.
| Job | Page | Where it is on the phone |
|---|---|---|
| Count a delivery into a receiving batch and inspect it | Receiving on the dock | Receive on the bottom bar (Office and Administrator). Warehouse users: Me → Quarantine → Receiving ›. |
| Add photos and notes to units that failed inspection | Quarantine on the phone | Me → Quarantine (Warehouse). Quarantine on the bottom bar when something needs photos (Office). |
| Count today's bins | Daily counts on the floor | Me → Cycle counts (Warehouse). More → Cycle counts (Office and Administrator). |
| See the pick problems waiting on the office | The Excpt tab | Excpt on the warehouse bottom bar. |
If you're new to the phone, start with Using ConsignTrak on a phone.
Who does which step
The floor and the office share these jobs. The phone shows some buttons to everyone, but only the roles below can use them; anyone else who taps one gets an Access denied page (see #1562 and #1563).
| Step | Warehouse | Office | Administrator |
|---|---|---|---|
| Start a receiving batch, add and edit lines, delete a draft | Yes | Yes | Yes |
| Ready to Inspect, Revert to Draft | — | Yes | Yes |
| Inspect lines (swipe to pass, record damage) | Yes | Yes | Yes |
| Post to Inventory | — | Yes | Yes |
| Add quarantine notes and photos | Yes | Yes | Yes |
| Delete a quarantine photo | — | Yes | Yes |
| Generate, start and count a cycle count | Yes | — | Yes |
| Approve adjustment, Complete batch | — | Yes | Yes |
| Look at pick exceptions | Yes | Yes | Yes |
| Resolve or mark an exception reviewed | — | Yes | Yes |
The stock belongs to the supply partner, not the warehouse. Anything that changes what they own on paper — posting a delivery into stock, correcting a count — gets a second pair of eyes from the office. The floor records what it sees; the office makes it official.
The desktop side of the same work
- Receiving — the office view of the same batches, including the spreadsheet import, bulk bin assignment and voiding.
- Quarantine — the office view of held units.
- Cycle counts — approving corrections and completing the batch.
- The triage queue — resolving pick exceptions.