Picking
Picking is how an order leaves the shelves. You work it on your phone, one line at a time. The screen tells you where to go, what to grab and how many. When the last line is done, you set the stack in a staging area for the packer.
Nothing comes off the stock count while you pick. On-hand drops only when the order ships. Picking records who took what from which bin, so the office and the supply partner can trust the count.
The journey of one pick
| Step | What you do | Where it's explained |
|---|---|---|
| 1. Choose an order | Open the pick queue, tap the order at the top and tap Start picking. | The pick queue |
| 2. Pick each line | Go to the bin, grab the quantity, tap Picked. If the bin is short, tap Short pick instead. | Picking a line |
| 3. Hand it off | Tap Hand off to packing, then tell ConsignTrak which staging area you set the stack in. | Staging the batch |
| 4. If something's wrong at pack | The packer flags a wrong item or damage for the office. | Flagging a wrong item or damage |
| 5. If the office steps in | The office may finish the pick for you, send a line back, or wait on the supply partner. | When a batch completes without you |
Who can pick
Anyone with the Warehouse role picks on the phone. Office users and Administrators can open the same screens to check on the floor. On a desktop they see a notice with a link to the phone layout (see The pick queue from the office). If you're not sure how the phone app works, start with Your phone is the terminal.
The parts on the shelf belong to the supply partner, not the warehouse. Each Picked, Short pick and hand-off is saved with your name and the time. If a count is ever questioned, the record shows exactly what happened.
Words you'll see
- Pick batch — the pick work for one order. It's created when you tap Start picking.
- Short pick — you found fewer units than the line asks for.
- Pick exception — a problem reported from the floor that the office must decide on.
- Staging area — the labeled table or shelf where a picked order waits for the packer.